In a saturated market where entertainment giants have fought a war of attrition over generalist streaming, Sony Pictures Entertainment (SPE) has executed a masterstroke. While its competitors invested billions in loss-making D2C (direct-to-consumer) platforms, Sony opted for a dual strategy: acting as the industry's "Arms Dealer" while simultaneously dominating a global niche with Crunchyroll.
Founded in 2006, Crunchyroll began in a legal gray area that quickly evolved into a legitimate subscription model by 2009. Its success does not lie in trying to "be everything to everyone," but in being everything to someone.
a) First steps in the face of streaming
Sony Pictures faced the arrival of streaming from a different position than other traditional studios. While companies like Disney, Warner Bros, or NBCUniversal launched their own competing global OTT platforms (Disney+, Max, Peacock), Sony did not create its own major generalist service. Instead, it chose a hybrid strategy focused on licensing its titles to leading global platforms. This has taken shape through pay-window agreements with Netflix, whereby certain Sony films become available on streaming after their theatrical and transactional VOD runs, before moving to other services such as Disney in subsequent windows.
This approach allows Sony to maximize revenue without bearing the costs and operational risks of running a large-scale mass-market streaming platform, in contrast to the vertically integrated strategies pursued by Disney and Warner.
This does not mean Sony has ignored streaming altogether: initiatives like Sony Pictures Core — a VOD service integrated into Sony devices and consoles — demonstrate a selective, ecosystem-driven approach rather than a mass-market platform strategy.
b) Evolution during the streaming war
As the “streaming wars” intensified — characterized by heavy investment in exclusive content, international expansion, and subscriber retention efforts — Sony Pictures consolidated its role as a premium content supplier and a “content arms dealer” to the major OTT platforms.
Rather than competing as a broad-catalog streamer, Sony has focused on monetizing its IP (intellectual properties such as Spider-Man, Uncharted, and Sony Pictures Television series) by strategically selling or licensing it to services like Netflix and Disney+. This has proven both profitable and sustainable, allowing Sony to maintain profitability without entering the massive content spending race. We recently discussed the industry implications of its latest agreement with Netflix in another article
c) Business Evolution: Figures and Users
Prior to Sony’s acquisition, Crunchyroll was already showing steady growth: by 2017 it had reached 1 million paying subscribers and around 20 million registered users.
Following Sony’s $1.175 billion purchase in 2021, the platform accelerated its expansion:
It also counts more than 120 million registered users globally.
This growth represents more than a threefold increase in paid subscribers since the acquisition, consolidating its position as the world’s largest anime-dedicated streaming service.
d) Future Outlook
Sony is pushing several strategies to expand Crunchyroll: broadening service offerings (manga, games, e-commerce), strengthening integration with the PlayStation Network, and developing collaborative educational projects in animation. to facilitate onboarding and monetization, and developing educational or collaborative animation projects.
In addition, the global anime market continues to grow as both a cultural and commercial sector — it is expected to nearly double between 2023 and 2030 — and Crunchyroll plays a key role in that expansion outside Japan and China.
Anime has moved from a subculture to a mainstream phenomenon. By 2025, the market outside of Japan already accounts for 56% of the sector's global revenue.
The future of Sony and Crunchyroll rests on three fundamental pillars:
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